Terms and Conditions and Privacy Policy
Privacy Policy
We only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We do not pass any customer details or information to third parties.
We collect information, to process your order and to answer any queries that you have made. We do not store credit/debit card details. Your details will never be added to any of the marketing databases that we sell/rent.
Any information which we hold will be held securely in accordance with our internal security policy and the law.
Copyright (Data)
Unless otherwise agreed in writing all data is rented to you for a period of 1 year from date of purchase. You do not own the data. You may only use the data/contents of the database for the research and marketing purposes of your own business, or for your own personal use.
The resell, re-distribution, publishing of any product sold by Joined Up Marketing is strictly forbidden. Data is seeded and actively monitored against misuse.
Each database comes with the full copy of the terms and conditions which it is subject to.
Copyright (Website)
All information contained on this Website is Copyright © 2012 Joined Up Marketing.
Except as applicable law may provide otherwise, Joined Up Marketing does not consent to the use of its name, contents of this website, or its service marks, by any person or business, except upon written authorization.
All trademarks and service marks referred to herein are used solely for identification or description of the applicable goods and services. Unless expressly stated, Joined Up Marketing is not affiliated with any owner of a trademark or service mark identified herein, and Joined Up Marketing makes no statements, express or implied, concerning use of any trademarked product or service. All registered trademarks and service marks are the property of their respective owners.
Delivery Policy
Under normal circumstances orders are processed within 2 hours (during office hours).
Customised or non-standard orders may take longer to process, normally around 4-hours (but sometimes up to 48-hours depending on availability of data), where your non-standard order is likely to take longer than 4-hours to deliver we will inform you immediately by email.
Return / Refund Policy
You may return valid 'returns', gone-aways or bouncebacks for refund or replacement within a period of 4-weeks from purchase. A valid return is (a) a telephone number that is incorrect or no longer exists (b) a company that is no longer trading or at the given address (c) an email 'hard' bounce back
To qualify for a refund or replacement; returns must (a) be collated into a spreadsheet e.g. Excel/CSV (b) must contain either the UniqueID or company and telephone and contact name (so they can be identified), (c) must be returned within a period of 4-weeks from purchase. Refunds are issued pro-rata based on the original cost per record. Joined Up Marketing check returns for accuracy before issuing the refund.
Premium data that is brokered maybe subject to a 'fair allowance' limit for gone-aways and/or email bounces as determined by the list owner. For example where a database is subject to a fair allowance of 10% on email bounces, we will replace or refund any proportion over and above that limit. This will be clearly explained in the terms of use pertaining to that specific database at point of purchase.
Disclaimers
While every effort is made to report accurate and truthful information, joined up marketing and/or its respective suppliers/contributors make no representations about the suitability of the information contained in the documents and related graphics published on this server for any purpose. All such documents and related graphics are provided "as is" without warranty of any kind and all warranties and conditions with regard to this information, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement are specifically disclaimed. In no event shall joined up marketing and/or its respective suppliers/contributors be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortuous action, arising out of or in connection with the use or performance of information available on this website.
The documents stored on this server are copyrighted and all rights reserved.

